Workflow
Triage, not diagnosis.
H0U53 doesn’t diagnose recklessly. It sorts symptoms into safe checks, likely systems, and clear escalation points.
When to use this workflow
- Something is leaking, not working, noisy, hot, tripping, flickering, smelling, or failing.
- You can describe symptoms but don’t know the cause.
- You want a safe set of next checks before calling anyone.
When not to use this workflow
- Active fire, gas smell, CO alarm, or major water intrusion — leave the area first.
- Anything already producing visible damage requiring immediate professional response.
What the route will ask
- 01Run the intake first.
Output of the Homeowner Intake workflow feeds directly into triage.
- 02Symptom description (observation, not cause)
- 03Duration + frequency
- 04Anything that makes it worse / better
- 05Photos / video / smell / sound recording, if any
What happens, step by step
- 01Restate the symptoms as observations, separating them from possible causes.
- 02Check for safety stop conditions and emergency triggers first.
- 03Identify the most likely involved system(s).
- 04List the simplest, safest checks the homeowner can do.
- 05List the “do not” actions for this symptom set.
- 06Label uncertainty out loud.
- 07Recommend the next step — usually DIY (if safe), Hire a Pro, or further Intake.
What the route produces
- Emergency? yes / no / unknown.
- Stop-and-call-a-pro? yes / no / unknown.
- Most likely systems involved.
- Visible symptoms (restated cleanly).
- Safe checks you can perform.
- A do-not-do list.
- Sources to verify before acting.
- Suggested next step.